Privacy Policy

Last updated: 01 January 2024

This Privacy Policy outlines how Harsh Gems Jewellery Trading LLC ("we," "us," or "our") collects, utilizes, and discloses information obtained through our website, shop.harshgems.com ("Website"). Please carefully review this Privacy Policy before using our Website.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you use our Website. This may include your name, address, email address, phone number, and other personally identifiable information.

1.2 Payment Information

When you make a purchase on our Website, we collect payment information, such as credit card details, to process your transactions securely. We use your selected method for payment processing.

1.3 Automatically Collected Information

We may also collect certain information automatically when you visit our Website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve the functionality and user experience of our Website.

2. How We Use Your Information

2.1 Order Fulfillment

We use your personal and payment information to process and fulfill your orders for gemstones and related products and services you purchase on this website.

2.2 Communication

We may use your contact information to communicate with you about your orders, provide customer support, and send you promotional information about our products and services.

2.3 Analytics

We use automatically collected information to analyze and improve the performance and functionality of our Website. This helps us understand how visitors interact with our site and make necessary enhancements.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

3.1 Service Providers

We may share your information with third-party service providers, such as your selected payment gateway, who assist us in operating our Website, processing payments, and providing other services.

3.2 Legal Compliance

We may disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety.

3.3 Cookies Policy

This website uses cookies to enhance your experience while navigating through the site. Cookies are small text files that are stored on your device by your browser. They help us understand how you interact with our website, improve its functionality, and customize your browsing experience.

Types of Cookies We Use:

1. Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

2. Analytical/Performance Cookies: These cookies allow us to analyze how visitors use the website. They help us measure and improve the performance of our site.

3. Functionality Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices.

4. Targeting/Advertising Cookies: These cookies are used to deliver relevant advertisements to you. They may be placed by us or by third-party advertising partners.

5. Managing Cookies: You can control and/or delete cookies as you wish. Most browsers offer the option to manage cookies by adjusting settings. However, if you choose to disable cookies, some features of the website may not function properly.
6. Third-Party Cookies: Some cookies on our website are placed by third-party services. These services may have their own privacy and cookies policies, which we encourage you to review.

4. Security

We take reasonable measures to protect the confidentiality and security of your information. However, no data transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Choices

You may choose not to provide certain information or opt-out of certain communications. However, please note that this may affect your ability to use certain features of our Website or receive specific services.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy.

7. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@harshgems.com.

By using our Website, you consent to the terms of this Privacy Policy.